The nature of front-line service work: distinctive features and continuity in the employment relationship
Empirical studies increasingly reflect the importance of service work in the economy. This article analyses the implications of this evolution for theories of work and employment. It critically reviews some key notions that are taken for granted in the research literature on service work and elabora...
| Veröffentlicht in: | Work, Employment & Society. - SAGE Publications. - 27(2013), 3, Seite 433-450 |
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| Format: | Online-Aufsatz |
| Sprache: | English |
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2013
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| Zugriff auf das übergeordnete Werk: | Work, Employment & Society |
| Schlagworte: | Economics Social sciences Business |
| Online verfügbar |
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