Organizational Knowledge Management: A Contingency Perspective

Organizational Knowledge Management: A Contingency Perspective

Prior research examines several knowledge management processes, considering each as universally appropriate. Instead, we propose that the context influences the suitability of a knowledge management process. We develop a contingency framework, including two attributes of the organizational subunit&#...

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Veröffentlicht in:Journal of Management Information Systems. - Taylor & Francis, Ltd.. - 18(2001), 1, Seite 23-55
1. Verfasser: Becerra-Fernandez, Irma (VerfasserIn)
Weitere Verfasser: Sabherwal, Rajiv
Format: Online-Aufsatz
Sprache:English
Veröffentlicht: 2001
Zugriff auf das übergeordnete Werk:Journal of Management Information Systems
Schlagworte:contingency theory knowledge management structural equation modeling task characteristics Information science Behavioral sciences Philosophy Business Mathematics Applied sciences
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520 |a Prior research examines several knowledge management processes, considering each as universally appropriate. Instead, we propose that the context influences the suitability of a knowledge management process. We develop a contingency framework, including two attributes of the organizational subunit's tasks: process or content orientation, and focused or broad domain, and links knowledge management processes to them: intemalization for focused, process-oriented tasks; extemalization for focused, content-oriented tasks; combination for broad, content-oriented tasks; and socialization for broad, process-oriented tasks. The empirical research was done at the Kennedy Space Center (KSC), based on several interviews and survey data from 159 individuals across 8 subunits. The results supported the contingency framework. All the knowledge management processes except extemalization had a positive impact in the expected cell. At the overall level, combination and extemalization, but not intemalization and socialization, affect knowledge satisfaction. Some implications for practice and research are identified. 
540 |a Copyright 2001 M. E. Sharpe, Inc. 
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700 1 |a Sabherwal, Rajiv  |e verfasserin  |4 aut 
773 0 8 |i Enthalten in  |t Journal of Management Information Systems  |d Taylor & Francis, Ltd.  |g 18(2001), 1, Seite 23-55  |w (DE-627)32495817X  |w (DE-600)2033010-8  |x 1557928X  |7 nnns 
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