Anchorage : Visual Analysis of Satisfaction in Customer Service Videos Via Anchor Events
Delivering customer services through video communications has brought new opportunities to analyze customer satisfaction for quality management. However, due to the lack of reliable self-reported responses, service providers are troubled by the inadequate estimation of customer services and the tedi...
Ausführliche Beschreibung
Bibliographische Detailangaben
Veröffentlicht in: | IEEE transactions on visualization and computer graphics. - 1996. - 30(2024), 7 vom: 05. Juni, Seite 4008-4022
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1. Verfasser: |
Wong, Kam Kwai
(VerfasserIn) |
Weitere Verfasser: |
Wang, Xingbo,
Wang, Yong,
He, Jianben,
Zhang, Rong,
Qu, Huamin |
Format: | Online-Aufsatz
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Sprache: | English |
Veröffentlicht: |
2024
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Zugriff auf das übergeordnete Werk: | IEEE transactions on visualization and computer graphics
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Schlagworte: | Journal Article |