From information seeking to information avoidance : Understanding the health information behavior during a global health crisis

© 2020 The Author(s).

Bibliographische Detailangaben
Veröffentlicht in:Information processing & management. - 1998. - 58(2021), 2 vom: 13. März, Seite 102440
1. Verfasser: Soroya, Saira Hanif (VerfasserIn)
Weitere Verfasser: Farooq, Ali, Mahmood, Khalid, Isoaho, Jouni, Zara, Shan-E
Format: Online-Aufsatz
Sprache:English
Veröffentlicht: 2021
Zugriff auf das übergeordnete Werk:Information processing & management
Schlagworte:Journal Article COVID-19 Information anxiety Information avoidance Information overload Information seeking
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520 |a Individuals seek information for informed decision-making, and they consult a variety of information sources nowadays. However, studies show that information from multiple sources can lead to information overload, which then creates negative psychological and behavioral responses. Drawing on the Stimulus-Organism-Response (S-O-R) framework, we propose a model to understand the effect of information seeking, information sources, and information overload (Stimuli) on information anxiety (psychological organism), and consequent behavioral response, information avoidance during the global health crisis (COVID-19). The proposed model was tested using partial least square structural equation modeling (PLS-SEM) for which data were collected from 321 Finnish adults using an online survey. People found to seek information from traditional sources such as mass media, print media, and online sources such as official websites and websites of newspapers and forums. Social media and personal networks were not the preferred sources. On the other hand, among different information sources, social media exposure has a significant relationship with information overload as well as information anxiety. Besides, information overload also predicted information anxiety, which further resulted in information avoidance 
650 4 |a Journal Article 
650 4 |a COVID-19 
650 4 |a Information anxiety 
650 4 |a Information avoidance 
650 4 |a Information overload 
650 4 |a Information seeking 
700 1 |a Farooq, Ali  |e verfasserin  |4 aut 
700 1 |a Mahmood, Khalid  |e verfasserin  |4 aut 
700 1 |a Isoaho, Jouni  |e verfasserin  |4 aut 
700 1 |a Zara, Shan-E  |e verfasserin  |4 aut 
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