Do patient perceptions of quality relate to hospital financial performance?

Analysis confirms that patient perceptions of quality are associated with hospital financial performance. Multivariate analysis involving more than 15,000 patients discharged from 51 medical/surgical hospitals shows that discrete dimensions of hospital quality (i.e., medical and billing systems and...

Ausführliche Beschreibung

Bibliographische Detailangaben
Veröffentlicht in:Journal of health care marketing. - 1980-1981. - 12(1992), 4 vom: 03. Dez., Seite 6-13
1. Verfasser: Nelson, E C (VerfasserIn)
Weitere Verfasser: Rust, R T, Zahorik, A, Rose, R L, Batalden, P, Siemanski, B A
Format: Aufsatz
Sprache:English
Veröffentlicht: 1992
Zugriff auf das übergeordnete Werk:Journal of health care marketing
Schlagworte:Journal Article