Key Differences of Private and Public Sector Business Process Change

ABSTRACT The public sector is subject to constant changes. In order to tackle the current financial, social, and political challenges, public sector organizations all over the world need to rethink, adapt, and change their underlying service p...

Ausführliche Beschreibung

Bibliographische Detailangaben
Veröffentlicht in:e-Service Journal. - Indiana University Press, 2001. - 9(2013), 1, Seite 3-27
1. Verfasser: Jurisch, Marlen C. (VerfasserIn)
Weitere Verfasser: Ikas, Christian, Wolf, Petra, Krcmar, Helmut
Format: Online-Aufsatz
Veröffentlicht: 2013
Zugriff auf das übergeordnete Werk:e-Service Journal
Schlagworte:Business process change meta-case analysis sector comparison Economics Business Political science Information science Applied sciences