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150323s1994 xx |||||o 00| ||eng c |
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|a 10.2307/2684716
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|a (DE-627)JST007701314
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|a (JST)2684716
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|a DE-627
|b ger
|c DE-627
|e rakwb
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|a eng
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|a Gitlow, Howard S.
|e verfasserin
|4 aut
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|a A Comparison of Japanese Total Quality Control and Deming's Theory of Management
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|c 1994
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|a Text
|b txt
|2 rdacontent
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|a This article critically contrasts two schools of thought on quality management: Japanese total quality control and Deming's theory of management. An overview of each school of thought is presented in respect to definition of quality, purpose, structure, and intrinsic value. The differences between the two schools of thought are discussed in respect to five issues: purpose and structure, role of competition as a motivational tool to achieve customer satisfaction, use of fear as a managerial tool, use of numeric targets as tools of management, and use of performance appraisal as a tool of management.
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|a Copyright 1994 American Statistical Association
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|a Differences
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|a Schools of Thought
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|a Business
|x Business administration
|x Business management
|x Management principles
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|a Business
|x Business economics
|x Commercial production
|x Production engineering
|x Quality management
|x Quality assurance
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| 650 |
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4 |
|a Business
|x Business economics
|x Commercial production
|x Production engineering
|x Quality management
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| 650 |
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|a Business
|x Business information
|x Consumer research
|x Customer satisfaction
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| 650 |
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|a Economics
|x Economic disciplines
|x Financial economics
|x Financial market structures
|x Economic competition
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| 650 |
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|a Applied sciences
|x Engineering
|x Transportation
|x Vehicles
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| 650 |
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|a Business
|x Business administration
|x Corporate governance
|x Corporate policies
|x Management policies
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| 650 |
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|a Behavioral sciences
|x Psychology
|x Personality psychology
|x Motivation
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| 650 |
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|a Business
|x Business administration
|x Business management
|x Management philosophies
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| 650 |
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|a Business
|x Business administration
|x Corporate communications
|x External corporate communications
|x Marketing
|x Marketing strategies
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| 655 |
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|a research-article
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|i Enthalten in
|t The American Statistician
|d American Statistical Association, 1947
|g 48(1994), 3, Seite 197-203
|w (DE-627)339869895
|w (DE-600)2064982-4
|x 15372731
|7 nnns
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|g volume:48
|g year:1994
|g number:3
|g pages:197-203
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|u https://www.jstor.org/stable/2684716
|3 Volltext
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|u https://doi.org/10.2307/2684716
|3 Volltext
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|d 48
|j 1994
|e 3
|h 197-203
|